Legal

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Last updated: June 25, 2026

At AchetiQ, your privacy is fundamental to everything we do. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or book appointments at our clinic. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Identification Information — Your name, email address, phone number, date of birth, and address when you register, book appointments, or fill out contact forms.

Health & Treatment Information — Relevant medical history, skin type, treatment preferences, and consultation notes to provide you with personalised care.

Technical Data — IP address, browser type, device information, and usage patterns collected automatically through cookies and analytics tools.

We may collect the following types of information when you interact with us:

Personal Identification Information — Your name, email address, phone number, date of birth, and address when you register, book appointments, or fill out contact forms.

Health & Treatment Information — Relevant medical history, skin type, treatment preferences, and consultation notes to provide you with personalised care.

Technical Data — IP address, browser type, device information, and usage patterns collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect in the following ways:

To schedule and manage your appointments, provide treatment services, and maintain your client records for continuity of care.

To send confirmations, reminders, post-treatment care instructions, and relevant health updates as part of your ongoing treatment journey.

To improve our website, services, and your overall experience by analysing usage trends, gathering feedback, and optimising our digital platforms.

We use the information we collect in the following ways:

To schedule and manage your appointments, provide treatment services, and maintain your client records for continuity of care.

To send confirmations, reminders, post-treatment care instructions, and relevant health updates as part of your ongoing treatment journey.

To improve our website, services, and your overall experience by analysing usage trends, gathering feedback, and optimising our digital platforms.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data. Cookies are small text files stored on your device that help us understand how visitors interact with our website.

You can control or disable cookies through your browser settings at any time. However, please note that disabling cookies may affect the functionality of certain areas of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Trusted Service Providers — We may share your data with carefully vetted third-party providers who assist us in operating our website or conducting our business, subject to strict confidentiality agreements.

When Required by Law — We may disclose your information when required by applicable laws, regulations, or legal processes.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

When Required by Law — We may disclose your information when required by applicable laws, regulations, or legal processes.

5. Your Rights & Choices

You have the following rights regarding your personal information:

Right to Access — You may request a copy of the personal data we hold about you at any time.

Right to Correction — You can request that we correct or update any inaccurate or incomplete information.

Right to Deletion — You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain records.

Right to Withdraw Consent — You can withdraw consent for marketing communications at any time by contacting us or using the unsubscribe link in our emails.

You have the following rights regarding your personal information:

Right to Access — You may request a copy of the personal data we hold about you at any time.

Right to Correction — You can request that we correct or update any inaccurate or incomplete information.

Right to Deletion — You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain records.

Right to Withdraw Consent — You can withdraw consent for marketing communications at any time by contacting us or using the unsubscribe link in our emails.

6. Data Security

We implement robust administrative, technical, and physical safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. We use industry-standard encryption for data in transit and restrict access to your information only to authorised personnel.

While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take appropriate precautions when sharing personal information online.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please don’t hesitate to reach out to us. We are committed to resolving any privacy-related issues promptly and transparently.

📧 contact@acethetiq.com